MassBroadband 123 is responsible for operating the MassBroadband 123 network including the provision of wholesale Real BroadbandTM and support services to participating Retail Service Providers.
Dedicated team of professionals
Our team includes trained and certified experts recognized for their knowledge and understanding of the complexities of network design and management, and for their ability to tailor comprehensive, effective solutions.
In addition to a dedicated group of Customer Care personnel and our 24-7 Network Operations Center, we have local facilities, maintenance and field technicians to ensure any issues are dealt with promptly and with minimal disruption to your network service.
MassBroadband 123 is dedicated to delivering a premium customer experience. We work closely with our customers and listen carefully to them, to understand what they need. We are flexible and open to any new ideas that are in the best interest of our customers. And we encourage our employees to constantly find new and better ways to deliver our solutions.